How do I return an item?

Although we are certain that you will be pleased with the quality of our products; if for any reason you are not, please find our return policy details:

For stock, non-personalized items:
please contact us within 7 days of receiving to initiate the exchange or return process. Due to the personalized nature of our products, we cannot accept returns based on customer errors, including typos, layout mistakes and or color changes.

Returns for a refund (full or partial) or exchange will only be accepted under the following circumstances:
- Spelling errors on stationery made by Grace of Design.
- Detail errors listed on stationery made by Grace of Design.
- Incorrect stationery paper quality and or color used by Grace of Design.
- Incorrect font color and or style used by Grace of Design.
- Order received late due to delay in shipment by Grace of Design.

We cannot refund shipping, customization and or rush fees if they were applicable to the original order.

If requesting a refund, customer must return 100% of the quantity ordered, in the original condition and packaging received. Refunds will not be issued and exchanges will not be granted if full quantity is not returned.